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This Week in Sydnee - May 8th
May 8, 2026

The live chat overhaul has arrived! If you have any feedback or see something wrong - please shoot us a message in support!

💬 Direct Messages & Custom Channels Are Live — Live chat now supports direct messaging and custom channels, making it much easier for your team to organize conversations and collaborate in real time.

🚀 Live Chat Expansion Released — This is a major expansion of the live chat system and lays the foundation for future improvements, including the upcoming mobile beta experience.

🛠️ Reliability Improvements Across the Platform — We shipped numerous bug fixes, performance improvements, and reliability updates across tasks, files, requests, and live chat to help everything feel faster and more stable day to day.

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