Description:
When a user logs into a portal for the first time, provide an optional guided walkthrough that introduces the core features and helps them get value immediately.

The tour could highlight:

• How to create and manage tasks
• Where to upload and access files
• How to submit requests and forms
• How to use chat and communicate with the team
• Where to find notifications and activity history
• Basic portal navigation and key areas

Additional considerations:

• Only show automatically on first login
• Allow users to skip or replay the tour later
• Support different tours based on user role (Admin vs Client)
• Track completion so users aren’t repeatedly prompted
• Include quick tips and contextual guidance instead of long explanations

Why:
New users often arrive in a portal without knowing where to start. A guided onboarding experience would reduce confusion, improve adoption of key features, and help users become productive faster.